Support
How can we help?
Tell us which game you are playing and what is going on - a real person from the team will get back to you, usually within a couple of days.
Email support →Common questions
I lost my progress. Can I get it back?
Progress is stored on your device. If you reinstalled the game or switched phones, email us with the game name and roughly where you were - we will do our best to help you pick up close to where you left off.
I found a bug. What should I include in my report?
The game name, your device model, and what you were doing when it happened. A screenshot or screen recording helps a lot. We fix reported bugs in the next update wherever possible.
How do I restore a purchase?
Purchases are tied to your Apple ID. In the game, look for the restore purchases option in settings. If it does not appear, email us your App Store receipt and we will sort it out.
A level seems impossible. Is it broken?
Every level is designed and tested by hand, so there is always a way through - but tell us which one has you stuck. If it is genuinely too hard, your feedback helps us tune it.
